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For assistance, contact our Customer Service: 305-569-5000 or 1-844-OCEAN4U (1-844-623-2648), International Toll Free 1-828-623-2625. 

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In observance of Labor Day, we will be closed Monday, September 1st. We will resume regular business hours on Tuesday, September 2nd.

Ocean Bank® - Financial Results as of June 30, 2025. Continued Financial Strength Learn more

World Card

Welcome to a Worldof Endless Possibilities

It’s our pleasure to share some tips to ensure you enjoy the exceptional experience and personal service you deserve from your new Ocean Bank World Card.

Begin Your Experience by Activating Your Card

Simply follow the steps on the label affixed to your card to begin using your new card online and in stores.





Manage your Account Online

Enroll in Ocean Bank Online Banking and manage your World Card and all your Ocean Bank accounts in one place. If you are already enrolled in Online Banking, you will see your World Card account the next time you sign in to Online Banking or Mobile Banking. 

View real-time information including account balance, and pending and posted transactions

Access eZCard to view and redeem Rewards Points, setup one-time and recurring payments, enroll to receive eStatements, setup alerts and more

Service & Assistance

Mastercard Global Service™

Speak with a live agent 24/7 to report a lost or stolen card¹ and receive a replacement card as soon as the next business day. You can also arrange for an emergency cash advance. You are not liable for unauthorized transactions on reported lost or stolen cards. 

 

Mastercard ID Theft Protection™

Protect your personal information with suspicious activity monitoring for your credit, debit and bank accounts, passport, driver’s license, Social Security and national identity numbers, address changes and more. Get help from certified identity theft resolution experts to resolve issues. 

Purchase Protection

Extended Warranty

Enjoy double the original manufacturer’s warranty, up to a maximum of 12 months, on most items when you purchase them using your Ocean World card. If any covered item requires repair or replacement, you’ll get reimbursed for the actual cost or up to $10,000, whichever is less.

 

Purchase Assurance Plus

You’re covered if an item purchased with your Ocean World card is damaged or stolen within 90 days from the date of purchase. You’ll be reimbursed the cost to repair or replace it, up to $1,000 per item and $25,000 per 12-month period.

Special Offers

Digital Merchant Offers

Save time and save money with exclusive offers from online merchants for ridesharing, food delivery, online shopping and more.

 

Explore current offers:

www.mastercard.us/world

Travel Perks

Priority Pass Annual Membership            

Access more than 1,300 Priority Pass airport lounges at more than 400 airports in 120 countries worldwide².

 

Activate Membership

 

Luxury Travel Services

 

24/7/365 access to a Lifestyle Manager for assistance before and during your trip. Plus, if you book a qualifying prepaid hotel through Mastercard Travel & Lifestyle Services and you find the same stay for less, you’ll receive a refund for the difference.

 

Trip Delay Reimbursement

Get reimbursed up to $300 per trip (up to $500 per 12-month period) for travel expenses you incur due to travel delays longer than six hours.

 

Trip Cancellation Reimbursement

Get reimbursed up to $2,000 per trip if you experience an unexpected medical issue that requires you to cancel a trip prior to eparture date.

 

Baggage Delay Reimbursement

Get reimbursed up to $100 per day for baggage delays.

 

Lost or Damaged Luggage Reimbursement

Get reimbursed up to $1,500 to repair or replace lost or damaged luggage, including your packed belongings.

 

Cellular Wireless Telephone Protection

Get reimbursed up to $600 to replace or repair a stolen or damaged cell phone. Coverage is automatic when you use your card to pay your regularly monthly bill.

 



2x Rewards Points

Enjoy the added perk of earning 2 rewards points for every $1 in qualifying purchases³. Select from luxury brand name items, exclusive travel experiences and restaurant and merchant gift cards. You also have the option to receive earned points as cash direct deposits into your Ocean personal checking or savings account, or use points for a statement credit. 

 

Redeem online

 

 

Global Airport Personalized Services

Mastercard Airport Concierge

Save 15% on Airport Meet and Greet services, including a dedicated agent to escort you through the airport on departure, arrival or any connecting flights. Expedited security and/or immigration clearances are available in some airports.

Car Rental Insurance

MasterRental Insurance Coverage4

Get coverage if you are unable to use your rented vehicle due to damage or theft. Towing costs are covered, too. Coverage is automatic when you use your Mastercard® to rent a card for 31 days or less.

 


Card benefits may change at any time and without notice. Some benefits have limitations, exclusions, and requirements for coverage. For more information on any of these services, in the United States and Canada call the Mastercard Assistance Center at 1-800-Mastercard (1-800-627-8372, or en Español 1-800-633-4466). For additional information, or for country-specific toll-free telephone numbers not listed above, visit www.mastercard.com or from outside the U.S. call collect at 1-636-722-7111.

Download credit card agreement

1 Zero Liability Protection applies to purchases made in the store, over the telephone, online, or via a mobile device and ATM transactions. Cardholders should use reasonable care in protecting the card from loss or theft; and promptly report loss or theft to Ocean Bank.

2 Cardholder responsible for “pay as you go” lounge visits.

 

3 A qualifying net purchase is a purchase minus returns and/or other related credits.

 

4 To file a claim, visit www.mycardbenefits.com or call 1-800-Mastercard (1-800-627-8372). You must report the claim within 60 days of the loss.