Imagine receiving a frantic call you think is from a family member or friend, claiming they urgently need money for an emergency. You wire funds, send an electronic gift card or transfer money into their account, only to discover later that your loved one didn’t call you and your money is gone.

This is a scam that uses sophisticated artificial intelligence (AI) to mimic a person's voice using just a few seconds of audio often taken from social media videos, voicemails and robocalls. AI analyzes the recording, learns unique voice patterns and creates fake voice messages that sound very similar to the original speaker.

AI voice cloning scams involving family members are particularly effective because they prey on our emotions and our concern for loved ones. They personalize the scam using information from social media or other online sources, like real names, locations or recent events, to make the call seem even more believable.

How To Spot and Stop an AI Voice Cloning Scam
 

• Don’t answer calls from unknown numbers
• Don’t answer questions, give out personal information or engage in conversation on a phone call from someone you don’t know – they might be recording your voice
• Limit social media posts that contain audio and share only with trusted friends and family
•  If you’re asked to send money immediately, don’t panic or be pressured into making a quick decision before you verify the story is real

The Power of a Secret Codeword
 

Here's a low-tech way to avoid an AI voice coding scam: create a secret codeword or phrase that only your family knows. If someone claiming to be a loved one calls to ask for money, ask for the codeword. AI can mimic a voice, but it can't guess a secret password.

Stay Vigilant, Stay Safe

AI voice scams represent a new frontier in the world of fraud. By staying vigilant and informed, you can protect yourself from these sophisticated schemes. Be aware of the tactics scammers use and take steps to protect yourself to significantly reduce your risk of falling victim to a scam.

Remember the key points—avoid unknown numbers, verify information, and use a family codeword. Share this information with friends and family to help them stay safe. Awareness and preparedness are your best defenses against AI voice scams.

Stay informed and you can protect yourself and your finances. Learn more about how to avoid falling victim to scams by visiting the Consumer Finance Protection Bureau and Federal Trade Commission websites.